Pharmacy technicians can answer this type of customer question:

The correct response is that pharmacy technicians can effectively answer questions about the location of over-the-counter products, such as vitamin C. This type of inquiry falls within their scope of practice, as pharmacy technicians are trained to assist customers with locating items available in the pharmacy or drugstore.

While technicians may have general knowledge about medications, their primary role does not include providing specific medical advice, such as dosage or side effects, which requires a deeper understanding of pharmaceuticals and patient care. Those types of questions are better directed to a pharmacist, who possesses the necessary education and expertise to provide accurate responses. Therefore, answering where to find a product like vitamin C is an appropriate task for pharmacy technicians, as it aligns with their responsibilities while respecting the boundaries of their knowledge and training.