What is the first step in the refill process for a prescription?

The first step in the refill process for a prescription is to verify the original prescription details. This step is crucial because it ensures that the pharmacist has accurate and complete information regarding the medication being dispensed. The verification process typically includes checking the medication name, dosage, directions for use, and any specific instructions or refills indicated by the prescribing physician. This safeguards against errors and ensures that the medication is still appropriate for the patient's current condition.

While checking insurance details, contacting the physician, or preparing the medication are important tasks in the refill process, these activities occur after confirming that the original prescription is accurate and valid. If the original information isn't verified first, it could lead to dispensing the wrong medication or dosage, posing significant risks to the patient’s health. Therefore, verifying the prescription details is a foundational step that upholds the integrity of the dispensing process.